Please check out the questions below.
Q: What do I get with the window?
A: Your window is supplied with a timber collar, all of the fixings and pre-cut timber trims and full written instructions.
Q: What is the minimum and maximum roof pitch the window can be fitted too?
A: The window can be fitted to any pitch from 2.5 to 45 Degrees.
Q: What is the minimum and maximum thickness of roof material the window can be fitted too?
A: The window is designed to fit on top of the felt and is supplied with 40mm bolts as standard to fit up to 16mm thick timber, it can also be supplied with 50mm bolts for timber up to 25mm.
Q: My roof is insulated, or Internally clad and very deep can it still be fitted?
A: The window can still be fitted, however as roof insulation depths vary you will need to source some additional materials. See our Insulated or Clad page, Or contact us for more infomation.
Q: My roof is ODB is this still suitable?
A: The window can be bolted through any material from ODB, chip board, tongue and groove or planks and is supplied with its own timber collar to ensure the bolts do not pull through the roof material.
Q: What about structural integrity?
A: The window is made from robust extruded aluminium and weighs from 4kg to 9kg only. It is securely bolted through the Roof deck into a timber collar (supplied) so there is no loss of structural integrity.
Q: Can I have a glass Opening window?
A: Yes, We now offer 19 variations of the K Series windows and Skylights enough to suit every design and budget.
Q: How will I reach the Window to open it as it will be very high up in the roof?
A: We supply an option for a Telescopic Screw Jack which is operated via a detachable pole to ensure even the tallest windows can be reached.
Q: I do not require ventilation and only want the window for the extra Light?
A: We supply a fixed double glazed Skylight version of the Roof Window for just this purpose.
Q: Do I need any special tools or skills to fit one?
A: No special tools or skills are required and any DIY’er with a basic tool box can install the window in less than 2 two hours.
Q: Do I have to climb on the outside of my roof to install?
A: No, you definitely do not need to climb on your roof, as the window can be entirely installed from the inside.
Q: Where is the best place to fit my window?
A: The window can be fitted anywhere on the roof as long as it does not cross a vertical joint in your felt line and obviously does not clash with an internal purlin. It is best to fit the window as near to the ridge line as possible, as this will allow maximum ventilation and light to penetrate.
Q: My felt runs horizontally?
A: It is perfectly acceptable to fit the window across horizontal felt lines.
Q: I have a new rubber roof and not felt, can it still fit?
A: The seal is designed for all types of covering and will work equally as well on felt, EPDM Rubber or Shingles.
Q: Can I fit more than one window?
A: The more the better due to the natural light and ventillation each window provides.
Q: How secure is the window?
A: The window is held closed by a standard casement opener and cannot be opened or tampered with from the outside (even if the hinge nuts are removed) . We can also supply the window with additional options of a Locking pin for the Stay or Solid Brass Screw Jack winder.
Q: I am not sure I will be able to fit my own window?
A: We supply full written instructions with each window, along with an installation video on the website and many tradesmen will be happy to fit these for you for a reasonable cost.
Q: Can I fit this window onto a felt shingled roof?
A: Yes, Please go to our felt shingles page where a basic sample roof is shown with shingles and instructions. (a piece of felt 1000mm x 1000mm per window is required, not supplied)
Q: Do you supply the sticky glue/sealant with the kit?
A: You do not need any sealant or glue to install this window as the seal is provided by an oil based compression gasket which ensures the integrity of the seal.
If your question has not been answered, please contact us for assistance.
Unit 16, Hanger 3
Rudford Industrial Estate
01903 442 155